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Jivaro Foods and its affiliates (“Jivaro Foods”, “we”, “our”, “us”) provide website features, products and services when you visit or shop at www.jivarofoods.com.
By using our website, products or services, you agree to be bound by the terms and conditions set out below.
Please review our Privacy Policy, which explains how we collect, use and protect your personal and public information when you use our website and services.
When you use any Jivaro Foods services or send emails, messages or other communications to us, you are communicating with us electronically.
You consent to receive communications from us electronically, including through email, SMS or other digital communication channels.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on or made available through the Jivaro Foods website and services, including but not limited to text, graphics, logos, button icons, images, product photographs, recipes, videos, audio clips and data compilations, is the property of Jivaro Foods or its content partners and is protected under applicable laws in India.
Any unauthorised copying, reproduction, distribution or commercial use of our content is strictly prohibited.
If you create an account or place an order on our website, you are responsible for maintaining the confidentiality of your account details and password and for restricting access to your device.
You agree to accept responsibility for all activities that occur under your account.
Jivaro Foods reserves the right, at its sole discretion and without prior notice, to refuse service, terminate accounts, remove or edit content, or cancel orders, without any liability to you.
All brand names, logos and marks displayed on the website are trademarks of Jivaro Foods and may not be used without written permission.
All products purchased through jivarofoods.com are made pursuant to a shipment contract.
This means that the risk of loss and title for such products pass to you upon handover of the shipment to our delivery or logistics partner for dispatch.
All Jivaro Foods services, including all information, content, materials, products and other services made available through our website, are provided on an “as is” and “as available” basis, unless otherwise stated in writing.
Jivaro Foods makes no representations or warranties of any kind, express or implied, regarding the operation of the website, the accuracy of content, or the products offered through the website.
You expressly agree that your use of the Jivaro Foods website and services is at your own risk.
To the fullest extent permitted by law, Jivaro Foods disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Jivaro Foods does not warrant that the website, its servers, electronic communications, or content are free of viruses or other harmful components.
Jivaro Foods shall not be liable for any damages arising from the use of its services, products or website, including but not limited to direct, indirect, incidental, punitive or consequential damages, unless otherwise required under applicable law.
Any dispute or claim relating to your use of Jivaro Foods products or services, or any products or services sold or distributed through www.jivarofoods.com, shall be subject to the exclusive jurisdiction of the competent courts in India.
All dispute resolution proceedings shall be conducted on an individual basis and not as a class action or representative proceeding.
All product-related, quality-related and delivery-related concerns must be raised within 24 hours of delivery by contacting our support team with valid order details and supporting proof, where applicable.
Due to the nature of food and consumable products, returns and exchanges are not permitted, except in cases of proven error on our part.
These Terms & Conditions and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of India.